Real diamonds. Created differently.

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Delivery & returns

Free insured UK delivery, 30-day returns, and free first-year ring resizing on eligible pieces.

Start a return

UK delivery

Every UK order ships free, insured and tracked. Most orders arrive within 3–5 working days once dispatched.

Orders placed before 14:00 Monday to Friday are usually dispatched the same working day.

International delivery

We ship to Europe and the rest of the world via DHL Express Insured. Delivery times vary by destination — typically 3–5 working days in Europe and 5–8 working days elsewhere.

Returns

Distance-selling law gives you 14 days to change your mind. Selene Origins gives you 30 days from receipt to try a piece at home.

Start your return online first so we know it is coming. You will get a return number and the returns address straight away.

Return it in unworn condition with its original packaging, using a tracked — and for higher-value pieces, insured — service. You are responsible for the parcel until it reaches us.

Returns address

Selene OriginsHariley Solutions2 Haygate RoadWellingtonTelfordShropshireTF1 1SG

Please register your return first so we know it is coming.

Resizing

Ring not quite right? We offer one free resize within the first year of purchase on eligible rings.

Contact us before posting anything back so we can arrange the resize with you.

Step-by-step packing is on how to package your return. Need more detail? Read our FAQs or full returns policy.

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